MedCare Link LLC (“MedCare”) hereby affirms its commitment to your privacy, ensuring compliance with applicable legal requirements in the handling of information. This Privacy Policy sets forth the practices of MedCare regarding the collection, utilization, and disclosure of information, which includes data gathered via our websites, software applications, social media pages, and HTML-formatted email messages linking to this policy (hereafter collectively referred to as the “Services”).

Personal Information Management

Collection of Personal Information: “Personal Information” pertains to data that either identifies you as an individual or is connected to an identifiable individual. This includes, but is not limited to, names, email addresses, and health-related data obtained through our Services’ questionnaires. When providing Personal Information of others, you affirm your authority to do so, consenting to our use of the information in line with this Privacy Policy.

Acquisition of Personal Information: We, along with our service providers, may collect Personal Information via the Services directly from you or through other sources, such as insurance or healthcare providers, public databases, and third parties, in accordance with your consent and applicable laws.

Usage and Disclosure of Personal Information: In alignment with any agreements with insurance or healthcare providers and as permitted by law, MedCare may use and disclose your Personal Information for service provision and as detailed below:

1. To address your queries, fulfill requests, and communicate with you, including providing results from questionnaires.
2. To personalize your experience with our Services.
3. For internal management and business purposes such as data analysis, service development and improvement, fraud prevention, and compliance with insurance or healthcare provider requirements and applicable laws.
4. To comply with legal processes, respond to public and government authority requests, protect our operations and affiliates, and safeguard the rights, privacy, and safety of MedCare, our affiliates, you, and others, as mandated by HIPAA and other relevant laws.
5. For other purposes, as you consent to or as authorized or required by applicable law.

Transfer and Disclosure of Personal Information: Your Personal Information may be disclosed:

1. To third-party service providers assisting in the provision of Services under contractual privacy obligations.
2. To third parties, such as your insurance or healthcare provider, according to your instructions.
3. As deemed necessary or appropriate under HIPAA or other applicable laws.
4. To third parties and for purposes to which you consent or which are authorized or required by law.

Other Information

Collection of Other Information: “Other Information” refers to data that does not directly identify or relate to an individual. Methods of collection include, but are not limited to, browser/device data, app usage data, and technologies like cookies and pixel tags. If required by law, Other Information may be treated as Personal Information and used accordingly.

Third-Party Services: This Privacy Policy does not govern the privacy practices of third parties linked to our Services.

Security and Data Retention

MedCare employs reasonable administrative, physical, and technical safeguards for Personal Information protection. However, the security of data transmission or storage systems cannot be guaranteed. Personal Information will be retained in accordance with legal requirements and for periods necessary to fulfill the purposes outlined in this Privacy Policy.

Individual Rights

Individuals possess rights regarding their Personal Information, including access, rectification, erasure, restriction of processing, objection to processing, and data portability. For California residents, additional rights under the CCPA are applicable.

State-Specific Privacy Rights

• California Residents: Under the “Shine the Light” Law, residents may inquire about personal data shared with other businesses for direct marketing purposes. Requests should be directed to privacy@medclk.com
• Nevada Residents: We do not sell personal information as defined by Nevada state law. Changes to this policy will be reflected in our privacy statement.

Policy Updates

MedCare reserves the right to amend this Privacy Policy, with changes taking effect upon posting. Continued use of the Services after updates indicates acceptance of the revised policy.

Contact Information

For privacy-related matters, contact:

• Email: privacy@medclk.com
• Phone: 1-949-688-1116
• Mail: MedCare Link LLC, Privacy Officer, 18008 Sky Park Cir #100A, Irvine, CA 92614